“Make a BIG difference by giving a LITTLE time”


Contact Us

If you would like to find out when we'll be in your neighbourhood next, or if you have any other questions:

 Please call us at 250-385-7226 or e-mail us here

Please be sure to include your full address in your email.

Thank you!

Our staff can be reached as follows:

Cheryl Faerber - Donation Centre Manager: bigbrothersbigsisters.ca

Worried we missed you?

If you have a pickup scheduled for today and havent heard from us yet, here are a couple things to keep in mind:

  • Our drivers start their day at 8:00 AM and can be out as late as 5:00 or 6:00 PM. We ask that everyone have their items ready first thing in case the driver arrives to your location first (they have over 100 pickups to do in a day, and plan their routes based on traffic, location, etc.)
  • Are the items labeled "BBBS"? There are a lot of charities out there that collect curbside donations, and we want to make sure that we aren't taking something that doesn't belong to us. Please make sure you label your bags and boxes
  • Are your items on the acceptable list? Unfortunately we are unable to accept items that aren't on the approved list, or items that aren't resalable to the public.